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Few things can get us in the Christmas spirit like a good film. But for many of us, we’re still working hard, with little time to really indulge in the festivities. Therefore, we thought we’d bring the Christmas spirit to you, with lessons of leadership from one of our favourite Christmas film, Elf.

In 2003, Jon Favreau directed one of those instant classics that was immediately embraced as a yearly Christmas must-see, with the release of Elf. The story of a human (Buddy), who was raised by elves in the North Pole who travelled to New York in search for his real father.

Healthy people are happier, more engaged and more productive at home and in the workplace. Employers across the UK should act now to support the wellbeing of their people and create mentally healthy businesses.

According to MHFA England, ‘mental ill health costs UK employers £34.9 billion each year’, with stress, anxiety and depression being the biggest cause of sickness absence in our society.

Whether you’re an office manager or a project leader, all good leaders require several skills to positively interact with and manage others. With that in mind, below are the 10 workshops and accredited courses we recommend to upskill any Senior Manager or Leader.


Human Resources Toolkit for Managers

All leaders have HR-related responsibilities when managing others. It is important to become aware of what is expected of you, to ensure you remain compliant with the law and to treat your staff appropriately. Learn practical tools to help managers feel more confident in dealing with HR matters.

As a senior member, you may already work long hours and have come to terms with what “work-balance” means to you, however, this may be different from your team’s idea. Understand how to get the best out of your team without exceeding their limits.


Finance for Non-Finance Directors

No matter what level of seniority you are, having knowledge of the company’s finances is essential, to drive results in your department. Understanding finance allows you to interact productively with colleagues in the finance department, exerting a greater influence on decision making.


Emotional Intelligence

As an individual with authority and responsibilities, mastering your emotions is essential in challenging situations. Leaders should have the ability to recognise and understand the emotions of others to build stronger working relationships and know how and when to inspire, motivate, delegate and support teams.  


Effective Communication

Having effective communication skills is vital for any individual - even more so for new managers who have been internally promoted and will have to learn how to adjust their communication style to fit their new role and responsibilities.


Performance Management

As a manager, it is your duty to manage and motivate people in order to achieve their best. Being an effective manager you should understand how to manage behaviour, productivity and expectations, and give constructive feedback, in order to get the best out of your people.

Hold yourself accountable for learning, growing and improving, and encourage and appreciate this behaviour among your team members. 


Motivation & Delegation

Within any organisation, members of the team need to feel valued in order to perform efficiently. Both motivating and delegating through differing communication styles and techniques helps engage your team’s eagerness in order to successfully achieve targets and objectives.


Influencing & Persuading

Managers are regularly required to influence others in their roles. For example, asking a team member to stay late. Developing a range of communication skills will allow you to effectively influence and persuade your colleagues and help you produces the outcomes you need.


Inspirational Leadership

The ability to inspire people to reach great heights of performance and success is a skill that leaders need. To experience inspiration, people need to feel included and heard. Learn how to lead, organise and motivate a team in order to achieve outstanding performance and results.


Coaching & Mentoring

Mentoring individuals within your team will allow managers to pass on vital skills required to succeed within the organisation. Develop your team and help them unlock their potential. Learn how to build rapport, actively listen and effectively communicate with your mentee.


If you’re looking for a formal qualification to advance and refine your management skills, why not try the ILM Level 5 Award in Leadership & Management. The Level 5 qualification focuses on delivering technical knowledge, strategic insight and practical expertise.

Some people believe that leaders are born, not made. Others, however, think leadership skills can be developed and honed, just like any other ability.

Throughout September on the blog, we are taking a look at the different skills required for managers and leaders to successfully fulfil their duties, and how to get them.

We’re going to start at the beginning of the management journey, with skills for new managers.

Being promoted to manager for the first time is both exciting and challenging. It takes a lot of hard work and reliability to move up the corporate ladder but transitioning into your new role means mastering a new skill set. No matter what kind of business or field you work in, these 6 workshops will give you the skills to navigate the new, undiscovered managerial waters.


Improving your Personal Impact

The ability to understand how you are being perceived - and to manage your interactions based upon both this perception and the communication style of the other person - is vital to building effective relationships. Learn how to build your brand, become more assertive, and handle conflict effectively.


Effective Communication

Having effective communication skills is vital for any individual - even more so for new managers who are internally promoted and will have to learn how to adjust their communication style to fit their new role and responsibilities. 


Handling Difficult People & Situations

Not all situations that come before the new manager will be easy to deal with. A main responsibility and obligation as a manager are to address and confront difficult and uncomfortable issues in a professional and confident manner. Improve your assertiveness, the ability to use effective questions and active listening skills.


Negotiating with Confidence

As a new manager, you may be tasked with negotiating with individuals internally and externally. Entering negotiations confidently to ensure that win-win results are obtained. Equip yourself with the ability to reduce the number of negotiations by justifying your position and reducing unnecessary discounting.


Time Management

For all people within the business, time management skills are crucial to delivering results. As a manager, you are now responsible to coordinate the work from a team of people. Learn how to plan and prioritise your workload, eliminate time stealers and manage your new work environment. 


If you’re looking for a formal qualification to help you start your journey, why not try the ILM Level 3 Award in Leadership & Management. The Level 3 qualification provides a foundation of managerial skills for new managers, by developing the skills and knowledge to lead, organise and motivate teams. Throughout the programme, you will learn key leadership styles, how to confidently solve problems and make decisions more effectively.

For more information on how we can assist you on your management journey, call Dawn on 01332 836638 

Compliance is the act of obeying a rule, or in the case of an organisation, obeying the law which governs the workplace. An example of this is

The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work

Employees should receive compliance training, such as First Aid and Health & Safety, to help them understand the organisational and legal policies that apply to their daily role. Ensuring that your employees receive suitable training and fully understand their responsibilities is vital. It enables them to do their job safely and in accordance with the law, meaning your business remains productive and free of legal complications.

At Roundhouse Thinking we offer a vast range of First Aid, Health & Safety, Food Safety and Hospitality courses. Many of these can be tailored to your organisation and training needs. By providing targeted compliance training, you help your employees and company, avoid breaking the law – which is a clear benefit. You will set out the standard for their behaviour and will ensure that the company’s compliance culture is uniform, with everyone following the correct practices and policies. Effective training will also help you to prevent cases of misconduct and detect violations.

We understand these requirements are ongoing and need updating regularly – Therefore we provide courses on a monthly basis or via e-learning. Below are the upcoming courses taking place in September.

13th Level 2 Award in Food Safety in Catering
14th Level 2 Award in Health & Safety in the Workplace
17th & 18th & 19th Level 3 Award in Full First Aid at Work
24th & 25th Level 3 Award in Refresher First Aid at Work