People Skills - Effective Administrator

Venue: Broomfield Hall
Hours: 7.00
Cost (£): 350.00

Course Overview

This course is designed to provide skills development for those working in support roles within a business. It covers the fundamentals of managing yourself, helping you to become more effective in your role. The course is also valuable for people looking to embark on an administration career route
who want to ensure they are ‘interview ready’.

Course Content

• The role of an effective administrator
• The importance of effective time and self-management
• Communication and how it builds better relationships
• Understanding communication styles
• Planning the next steps
Benefits for the individual
• Gain the confidence and skills to be more effective in time management, relationship management, communication and interpersonal skills
• Manage yourself and your work with greater efficiency
Benefits for the organisation
• Build greater competence and skills in administration
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