People Skills - Identifying and Managing Other People's Stress in the Workplace

Venue: Broomfield Hall
Hours: 7.00
Cost (£): 350.00

Course Overview

At a time when concerns over workplace stress and the risk of ‘burnout’
are rising, this highly interactive and participative course enables you to master the skills of managing your own emotions in parallel with those of the people around you. It addresses your own stressors first, so that you can effectively help others work through their stress within the workplace environment.

Course Content

• Identify how understanding emotional intelligence can influence wellbeing
• Model and encourage wellbeing practices
• Develop strategies to facilitate disconnection outside of work
• Train the brain to deal with ‘chaos’
• Model and encourage monotasking for better focus
• Purposeful ‘gap’ time during the working day
• Empathy and compassion
• Pre-completed emotional intelligence questionnaire results
• Strategies and actions to develop emotional intelligence in line with your leadership goals and aspirations
Benefits for the individual
• Increased self-awareness and awareness of others
• Increased wellbeing for yourself and others
• Recognition of how stress impacts individuals and teams
• Strategies and actions to recognise and alleviate stress in the workplace
Benefits for the organisation
• A culture of trust, co-operation and shared understanding
• Increased wellbeing and improved working relationships
• Reduced work-related stress and absenteeism
• Alleviation of workplace conflict 
• Increased employee retention
• Improved employee engagement to support business success


Check Available Course Dates & Book »