People Skills - Improving Personal Impact and Interpersonal Relationships

Venue: Broomfield Hall
Hours: 7.00
Cost (£): 350.00

Course Overview

Our course is designed to help you develop your self awareness
and enables you to think deliberately about your day-to-day interactions, assess your communication style and identify ways to develop highly effective approaches to form and manage relationships.

Course Content

• Building your brand
• Managing others’ perceptions
• Techniques to be more assertive
• Controlling that ‘inner caveman’
• Exercise and develop a variety of communication styles
• Dealing with conflict effectively
Benefits for the individual
• A greater understanding of how a professional perceives themselves and how that correlates with the image portrayed to others
• Ability to identify the strengths and weaknesses in interpersonal relationships
• Tips and techniques on how to develop interpersonal relationships
• Recognition of the impact of a response on others
• Recognition of different behavioural styles in practice and how they affect the communication process
• An understanding of why and how conflict arises and how to deal with it effectively
Benefits for the organisation
• Professionals who can manage information and ideas without it leading to conflict
• A culture of trust and confidence within the workplace
• Capacity to build and maintain networks and relationships that lead to business success
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