Course Overview

This course will help you to plan meetings and type up minutes in an effective and structured way. Covering the importance of an agenda and how to take notes during meetings, it will help you develop knowledge and skills to support the people chairing meetings, to make efficient use of attendees’ time and to ensure that everyone is clear of the actions required of them following the meeting.

Course Content

• Recognise the purpose and importance of minutes

• Understand the minute taker’s role

• Know how to plan and prepare a meeting

• Understand the importance of an agenda

• How to take notes during a meeting

• Improve listening and questioning skills

• Select and record key points and actions

• Writing up minutes effectively: layout, grammar and content

Benefits for the individual

• Plan meetings more effectively

• Improve note-taking in meetings

• Save time writing up minutes

• Gain confidence in writing minutes

Benefits for the organisation

• Reduce costs and improve efficiency

• Increase productivity

• Improve communication

• Ensure relevant and accurate information