People Skills - Improving your Personal Impact

Venue: Broomfield Hall
Hours: 7.00
Cost (£): 325.00

Course Overview

Leaders today need to interact with a great number of people, most of whom will differ from themselves. The ability to understand how you are being perceived - and to manage your interactions based upon both this perception and the communication style of the other person - is vital to building effective relationships and adopting a more collaborative approach.

This workshop is designed to help you develop your self-awareness about how you come across to others.  It will enable you to think deliberately about your day-to-day interactions, assess your own style and identify ways to develop new and highly effective approaches to building and managing more productive relationships.

 

Who should attend?

The workshop is ideal for managers who wish to improve their interpersonal relationships and reflect on what they are currently achieving compared with what they want to achieve.  It will provide the environment, support and guidance to create a personal strategy for improvement.

Course Content

The course will cover the following subjects:

  • Building my brand - dealing with others' perceptions
  • Being more assertive - controlling that inner caveman
  • Working with different communication styles
  • Dealing with conflict effectively
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