Develop the behaviours and attributes required to become a more

successful manager. This course delivers vital knowledge and skills to help you not only to improve your own performance but also to enhance the effectiveness of your team. We explore all aspects of the management role, ensuring you develop excellent communication and motivation skills to engage your team and reduce any potential for conflicts.

• Understand the management role

• Leadership styles

• Communication skills

• Motivating others

• Time management

• Managing performance

• Team building

• Understanding conflict

 

Benefits for the individual

 

Benefits for the organisation

 

• Increased productivity

• Better employee engagement

• Reduced staff turnover