This workshop focuses on the specific interpersonal skills you need to influence senior people within and beyond your organisation – such as managers, team leaders and project managers – and achieve positive outcomes. You will understand what happens during communication with a more senior colleague and how to make the most of the dialogue, whether through a presentation, in regular conversations, or during a negotiation.

• Personality profile: an online questionnaire completed before the event

• Feedback from the personality profile to help delegates make sense of their own responses

• Understanding power dynamics

• Understanding transactional analysis

• How people receive and understand information

• Practising having conversations

 

Benefits for the individual

 

 

Benefits for the organisation 

 

• Team members with the confidence to communicate more successfully and persuasively

• An environment where communication is effective at all levels of the organisation