Leadership and Management - Influencing and Persuading for Managers
Course Overview
Managers are regularly called upon to influence in their roles – anything from asking a team member to stay late to gaining sign-off for a project from an important stakeholder. This course gives you a better understanding of the strengths and weaknesses of your own management style and helps you develop new influencing techniques and approaches to produce the outcomes you need.
Course Content
• The benefits of persuading and influencing
• Benchmarking your influencing challenges
• Clarity on what you want – creating your outcome
• Gaining their perspective – understanding in detail the person you want to influence
• Deciding your approach – taking the right steps to succeed in your outcome
• Practise your approach
• Your actions and development
Benefits for the individual
• Clarity of your requirements
• Effective approach to communication
• Understanding of others
• Results through adaption of style
Benefits for the organisation
• Enhanced team work
• Quicker delivery
• Improved conflict management