Leadership is established over time through teaching, learning and experience and is a set of skills acquired, which when combined; equip you with the ability to lead a team to success.

Consider these 6 behaviours to become an effective leader.

Self-Awareness of your strengths and weaknesses allows you to understand other people and how they perceive you. This in turn increases trust and credibility within your team. It also allows you to implement change effectively within your organisation.
Listening not only is essential part of communication between you and your team, it also develops trust, enhances motivation and helps detect and solve problems faster.
Commitment to advance the welfare of employees. Dedicate time to developing your employee’s skills, through coaching, mentoring and training, to help them become better leaders.
Empathy not only to identify with others but to accept what others contribute to the company.
Persuasion will influence many stakeholders to follow a course of action. Having influencing skills will assist with organisational change and development.
Foresight allows leaders to analyse the past to make informed decisions for the future.

Each person embodies at least some leadership qualities; it is how you use and adapt these that determines your success.

Are you looking to develop yourself or your team? We identify skills gaps and integrate training into your business in order to create instant impact and drive results. Learn more.

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Management development is important to businesses who want to take a proactive approach to growth. Training opportunities increase employee retention and motivate employees, resulting in a knowledge and driven workforce. If your business is to grow, you need to invest in the most asset, your employees, and upskilling is an essential growth strategy which can be successfully initiated with our help.

Develop a culture of innovation

Your managers have a thorough knowledge of your business and they are some of the best-placed people to be suggested new products, services or improvements. With training and confidence, you can develop a team of innovation managers, which will ultimately lead the way in business improvement and product development.

Retain your best employees

Employees want to feel as though they are progressing in their chosen career path and improving their skill-set. Ensure you invest in your employee’s professional development. If you fail to do so, this could lead to your employees leaving in search for other opportunities. After all, if employees feel you are investing in their future, they will be more willing to remain where they are, ultimately reducing your costs.

Gain competitive advantage

Maintaining a competitive advantage against your competition is vital. Ensure your managers are equipped with the essential skill sin order to distinguish your business from competition. Whether it is a short intervention to instantly improve an individual or a company-wide training programme, we are able to successful development your managers.

Management success

Management succession planning allows a business to keep moving forward when the inevitable occurs. Succession planning encourages staff development and makes employees aware that you are serious about developing people. Having a successor from within the company can also save time and expenses as well as aiding continuity.


Negotiation skills are extremely important in business. After all, negotiation is a method which people use to settle differences. Whether you are looking to compromise or reach an agreement, it’s a useful method to achieve win/win outcomes.

In order to achieve a desirable outcome, often following a structured approach helps. Take a look at our five tips to get you on your way to successful negotiating.

Plan your negotiation

Analyse the problem to determine the outcome you want - A detailed problem analysis is extremely useful.

Firstly, identify the issue, the parties involved and outcome of goals. Identifying each issue can help to find a compromise for all parties as it’s important to understand the interests and positions of the other side in relation to your own interests and positions.

Remember: Ensure you have considered all variables which may arise and be prepared.

Listen carefully

Active listening involves the ability to read body language and verbal communication. It’s important to listen to the opposing party and find areas for compromise. This may mean looking outside the box and taking a different viewpoint to the one you're used to.

Emotional Intelligence under control

It’s vital that you keep your emotions in check. This is where emotional intelligence comes in, allowing you to control your emotions during the negotiation process. It’s especially important to keep emotions in check, as if you don’t, this can lead to a communication breakdown which can have a significant impact on the time frame of settling a negotiation.

Questioning and listening

Communication skills are vital when negotiating. What outcomes do you want? Often misunderstanding can occur if you don’t specify your case clearly. Whether you are doing this written or verbally, it’s important to communicate a clear case and one which is easy to understand.

Put your skills to the test

Come along to one of our effective negotiation courses, where you will get the chance to practice your negotiation skills and gain expert knowledge and advice on how to improve your negotiation skills within the work environment.


Broomfield Hall


Ilkeston DE7 6DN

Phone: (01332) 836638


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